Return Policy

Return Policy

This is the Return Policy for Apexa Miners (hereinafter “Apexa Miners,” “we,” “us,” “our”) and the website[](https://apexaminers.com/) and all online services offered directly by Apexa Miners on the website. Apexa Miners is a cryptocurrency mining hosting company headquartered at 4435, 1007 N Orange St. 4th Floor, Wilmington, DE, New Castle, US, 19801. This Return Policy is effective upon the date of posting and any changes to this Return Policy take effect immediately upon posting.

PLEASE READ THIS RETURN POLICY CAREFULLY BEFORE MAKING A PURCHASE. BY PURCHASING ANY PRODUCTS OR SERVICES FROM APEXA MINERS, YOU AGREE TO THE TERMS DESCRIBED IN THIS RETURN POLICY.

1. No Returns or Exchanges Policy

Apexa Miners does not accept any returns or exchanges for products or services purchased, including but not limited to mining hardware (ASIC miners), hosting contracts, and related accessories. All sales are final and non-refundable.

2. Reasons for No Returns

Due to the nature of our products and services, which include specialized cryptocurrency mining equipment and custom hosting solutions, we are unable to process returns or exchanges. This policy is in place because:

• Products are often customized or configured specifically for individual clients.
• Mining hardware is subject to rapid depreciation and market volatility.
• Hosting services involve irrevocable commitments to energy and infrastructure resources.
• We comply with industry standards where returns could pose security or operational risks.

3. Exceptions to the Policy

In rare cases, exceptions may be considered if:

• The product arrives damaged due to shipping issues (proof required, and claims must be filed within 48 hours of receipt).
• There is a manufacturing defect covered under the manufacturer’s warranty (handled directly with the manufacturer).
• An error occurred on our part, such as shipping the wrong item (must be reported within 7 days of receipt).

In such cases, we may offer a replacement or credit at our discretion. No cash refunds will be issued.

4. Warranty Information

While we do not accept returns, our products may come with a manufacturer’s warranty. Please refer to the product documentation or contact us for warranty details. Apexa Miners does not provide additional warranties beyond those offered by the manufacturer.

5. How to Report Issues

If you encounter any issues with your purchase, such as damage upon arrival or defects, please contact us immediately. Provide detailed information, including order number, photos, and a description of the problem. We will investigate and respond within 5 business days.

6. Changes to This Return Policy

Apexa Miners may update this Return Policy periodically. We encourage you to review this policy before making any purchase to stay informed about our terms.

7. Contact Information

For any questions about this Return Policy, please contact us at:

APEXA-GROUP CORPORATION
4435, 1007 N Orange St. 4th Floor
Wilmington, DE, New Castle, US, 19801
Email: info@apexaminers.com